How to Contact Us
Unlike “mystery” websites that make it difficult or downright impossible to contact a human for help, Party Favor Mall is supported by a live team of party planning professionals who are ready and able to assist you before, during, and after your purchase. You can contact one of our Customer Care specialists in one of several easy ways:
- Call us toll-free at 1-800-675-0319 Monday through Friday from 8:00 AM – 5:00 PM EST.
- Click on the Live Chat icon at the top of the page for real-time assistance from one of our trained party consultants.
- To be able to better track your issues, you may now submit a Support Ticket using our brand new online Help Desk.
- Contact us by postal mail at:
Party Favor Mall
1402 11th Ave.
Altoona, PA 16601
Email us at
Spend less time hunting down selections and bargains, and more time enjoying your guests. As always, your purchase is backed by our 100% Satisfaction Guarantee and our 100% Lowest Price Guarantee, ensuring you’ll enjoy the unrivaled quality and value you deserve.
